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My name is Tonya D. McKissack, CHR, MPA, M.S.Ed. (the pic in the box on the left is not me.  I am in the circle at the top right.) - I am a trained, experienced HR professional with more than 30 years of Human Resource Management experience.  I have worked in for profit and non-profit organizations ranging in healthcare, museums, county government, education, technological, IT, financial services, etc.. I've been responsible for managing 25 to thousands of employees at my previous companies.  I have a BA and a certificate in HR Management from Baldwin-Wallace University, followed with a Masters of Public Administration with a Non-profit management specialization and most recently completing a Masters of Education with a specialization in Adult Education & Leadership.  

I have the ability to build, create and manage a fully functional HR department for start-up and existing businesses. Expert knowledge and creation of corporate DEIA programming and training.  Uniquely experienced and dedicated HR Professional with more than 30 years of experience managing a broad spectrum of human resource programs, including full life cycle/mass sourcing and recruitment strategies, FMLA and enrollment of all benefit structures, strategic management, consultation and communication of all HR functions. Strong command of employment laws, compliance issues, compensation and HRIS/payroll plans, employee recognition programming, successful planning of fun employee events, succession planning expertise, employee relations/conflict resolution.  Expert in associate retention and engagement strategies.

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My Story

My story starts with humble beginnings while attending John Marshall High in Cleveland, Ohio.  I was a Lawyerette (a high stepper for our basketball team).  I started working for a banking institution while in the 11th grade.  I was a secretary in the personnel department (you can tell that was a long while ago as personnel has evolved to Human Resources and even more recent as People & Culture Operations/Management.  I have seen the advent of this old but new and exciting paradigm change with the decades.

From the bank I went on to work at various establishments and organizations - Thorn International, Wyndham/Hilton Hotels, Cleveland Clinic, CGI, City of East Cleveland, Applied Industrial Technologies, Huntington National Bank, Cuyahoga County, Lorain County Community Action Agency, the Museum of Contemporary Art Cleveland.  I worked for several companies as a contractor while completing my first Masters degree.  I am a graduate of Baldwin-Wallace University where I majored in Psychology and double majored in HR Management.  I then went to the University of Akron and obtained a traditional education for my Masters in Public Administration with a specialization in non-profit management.  I then then attended Ashland University (100% online) and obtained a Masters in Education with a specialization in Adult Education & Leadership.  I will also mention that I was two classes away from a Masters in Teaching & Training Technical Professionals at the University of Akron, however for technical reasons I was unable to finish that graduate degree. 

In addition, to the information in the "hello" section of my intro which I will not reiterate, but I proudly stress that I have strong success introducing process improvements and change management, coordination for annual benefit enrollment, consulting management for labor relations, hearing officer, sound decision making ability, hearing of union and non-union grievance issues, training and development, engaging adult facilitator, staff development initiatives driving corporate goal attainment, on-boarding process to corporate policies and procedures.  Expert communicator with the ability to resolve conflicts and win employee report.
*Corporate HR Policies, Procedures & Initiatives
*Management Consultation
*Diversity, Equity, Inclusion, Accessibility & Belonging (DEIA & B)
*Legal Compliance - HIPAA, EEO, ADA, FMLA, LOA, OSHA, FLSA
*Risk Management/Safety


I'm always looking for new and exciting opportunities. Let's connect and let me help you build and manage your HR department.

Direct dial number:  216-704-5495

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